Warranty

For all warranty claims, please ensure you have valid invoice and that the faculty product is within the applicable manufacturer's stated warranty period. Warranty is limited to replacement unless otherwise stated.

Please send an email to sales@lightsphere.com.au and we will arrange for a replacement to be sent to you.

Procedure

For all warranty claims, please send an email at sales@lightsphere.com.au with the following information:

• Your Order Number, Date of Order, Name
• Item description, Quantity, reasons for return
• Supporting evidence (e.g. photos) to support your claim